Privacy Policy

Last updated: 15 April 2024

At Coin Identifier, your privacy is important to us. This policy explains what information we collect when you use our coin identification service, how we use it, and the choices you have regarding your data. We are committed to handling your information responsibly and transparently.

Information We Collect

When you use Coin Identifier, we may collect the following types of information:

Photos you upload: Images you submit for coin identification are processed by our AI system to generate an identification. We do not permanently store your uploaded images after the identification is complete. Photos are processed in memory and discarded.

Usage data: We collect anonymised usage statistics — pages visited, features used, and identification requests — to improve the service. This data does not identify you personally.

Contact form submissions: If you contact us via our contact form, we retain your name, email address, and message in order to respond to your enquiry.

How We Use Your Information

We use the information we collect to:

  • Process your coin identification requests and return results
  • Improve the accuracy and capabilities of our AI identification system (using anonymised, aggregated data only)
  • Respond to enquiries submitted via the contact form
  • Monitor service performance and prevent abuse

Photo and Image Data

Your uploaded photos are processed solely for the purpose of coin identification. We do not:

  • Store your photos after the identification is complete
  • Share your photos with third parties
  • Use your photos to train our AI models without anonymisation and aggregation
  • Link your photos to any personal identifier

Photos submitted via the API may be subject to our API usage terms, which provide additional detail on data handling for developers.

Cookies and Tracking

Coin Identifier uses minimal cookies:

Essential cookies: Required for the service to function — session management and security.

Analytics cookies: Anonymised usage data collected via privacy-respecting analytics. These cookies do not track you across other websites and do not contain personal information.

You can disable cookies in your browser settings. Disabling essential cookies may affect service functionality.

Third-Party Services

We use the following third-party services:

Vercel: Our hosting provider. Vercel processes request logs which may include IP addresses. See Vercel's privacy policy at vercel.com/legal/privacy-policy.

Analytics: We use anonymised, aggregated analytics. No personal data is shared with analytics providers.

We do not sell, rent, or share your personal information with any third party for marketing purposes.

Data Retention

  • Uploaded photos: Deleted immediately after processing (not stored)
  • Anonymised usage statistics: Retained for 24 months for service improvement
  • Contact form messages: Retained for 12 months after resolution of your enquiry
  • Server logs: Retained for 30 days for security and performance monitoring

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of any personal data we hold about you
  • Correction: Request correction of inaccurate personal data
  • Deletion: Request deletion of your personal data
  • Objection: Object to certain processing of your data
  • Portability: Request your data in a portable format

To exercise any of these rights, contact us via our contact page. We will respond within 30 days.

Children's Privacy

Coin Identifier is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please contact us and we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via a notice on this page. Continued use of the service after such changes constitutes acceptance of the updated policy. The date at the top of this page indicates when the policy was last updated.

Contact

If you have questions about this Privacy Policy or our data practices, please contact us via the contact form on our website. We are committed to resolving privacy concerns promptly.